While many companies focus first on attracting tenants, Uniland stepped to the front of the industry by focusing on exceptional spaces and exemplary service.
Over the past 40 years Uniland has perfected the art and science of property management. Anticipatory customer service, preventive maintenance and a dedicated team of more than 50 specialized professionals work together to assure full support and minimal distraction for tenants.
As the largest developer in Western New York, Uniland manages 130 properties serving more than 450 tenant businesses - each as important as the next. Uniland enjoys tenant retention far above industry averages and 99 percent of surveyed Uniland tenants say they would recommend Uniland.
Fast, Personal Service
Personalized, 24/7 on-call service guarantees a friendly, experienced voice with answers. A recent survey shows average response times of 20-30 minutes from our team of mobile mechanics and five minutes from our on-site maintenance staff.
The entire Property Management staff shares information and responsibility, challenging themselves daily to make the region's best team even better. The team enjoys the support of a deep bench. Their Uniland colleagues design and build for the lifecycle of each building, insuring space and energy efficiency from the first blueprints. Operational, tax and insurance administrators closely monitor all costs and trends with a constant focus on reducing operating costs while maintaining superior work environments.